‘So frustrated’: Body shop keeps Ontarian’s truck for eight months


An Ontarian who had a collision eight months ago says a body shop has since held his truck and won’t return it because he can’t find a part.

“It’s been a strain on my job, my life and not having my truck for eight months. It’s crazy,” Dillon Gerelus, a construction worker from Etobicoke, told CTV News Toronto.

Gerelus had an accident with his 2017 Ford F-150 pickup truck in June 2021 and was initially told it should be fixed in a few weeks.

But eight months later, he’s still waiting for a seatbelt sensor that nobody seems to be able to find.

Without the part, his truck is considered unsafe on the road and cannot be returned to him.

“I’m so frustrated. I just want my truck back,” Gerelus said.

After the accident, Gerelus received a rental car through his insurance company, but after six weeks was told he had to return it.

“They wanted me to rent a car to them for $1,200 a month, which would have been $9,600 now,” Gerelus said.

The truck has been waiting for the part for so long that it now needs other repairs that it will have to pay for.

“Turns out my brakes and rotors are rusty and need to be replaced,” said Gerelus, who added “I’ve called every dealership I can and they’ve told me there’s no no ETA on this part anywhere.”

CTV News Toronto contacted Ford of Canada regarding the seatbelt sensor and a spokesperson told us “The required part has been located and we have contacted the customer to schedule the necessary work including brakes and rotors. , free.”

Gerelus should be back on the road shortly, which was great news for him.

“I was so happy it looked like I had won the lottery. My mom was crying, it was a whole thing,” Gerlus said.

Supply chain issues not only lead to parts shortages, they also lead to price increases.

As the COVID-19 pandemic comes to an end and supply chains open up, obtaining auto parts and other items should improve later this year.

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